Arvolen Goods Ltd, 3 Barnfield Crescent, Exeter, EX1 1QT, United Kingdom. Privacy inquiries: [email protected].

We handle data in accordance with UK GDPR and the Data Protection Act 2018 and applicable statutes in United Kingdom. Should local law conflict with this text, the statute takes precedence.

During an order, we collect only dispatch details: name, postal address, email, telephone number, and purchased items. No payment card data is gathered or stored here. As you browse, technical logs like IP address, browser type, and visited pages are recorded via cookies.

• Contact and shipping particulars including customer name, UK physical address, email address, and telephone number.
• Transaction history, invoice documentation, and settlement records.
• Technical telemetry including internet protocol address, browser identity, device specifications, and referring site paths.
• Customer service email correspondence and operational delivery notes.

• To assemble orders, dispatch packages, and process returns.
• To reply to messages and provide shipping notices.
• To protect system security and analyze website traffic.
• To distribute occasional updates, strictly with your consent. You can unsubscribe at any point.

This website places small data files in your browser. Essential cookies maintain the basket and the checkout. They cannot be disabled. Analytical cookies report general page traffic in aggregate. Advertising cookies require your permission via the banner. You can change these preferences at any time in your settings or via the banner. Consult our Cookie Policy for details.

Delivery drivers receive your address and contact details. Payment partners receive necessary transaction records. Infrastructure and analytics hosts work on our behalf under binding agreements. We do not sell personal details.

Because our commercial operations are restricted entirely to the United Kingdom, United States state regulations such as the CCPA do not apply. However, under mandatory UK privacy legislation, Arvolen Goods Ltd never sells, leases, or trades consumer personal records to commercial third parties.

Purchase records remain on file for statutory accounting periods, then we delete them. User accounts remain active until closed by you. Web analytics files are stored for 14 months.

Pursuant to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, individuals residing in the United Kingdom hold enforceable rights to request access to their personal records, demand rectification of inaccurate data, obtain erasure, restrict processing, enforce data portability, and lodge an objection with the Information Commissioner's Office (ICO).

Arvolen Goods Ltd does not request, store, or process debit or credit card data. All payments are fulfilled exclusively through cash on delivery paid directly to the domestic delivery driver or through direct bank transfer to our designated UK account.

Send an email to [email protected] or call +44 1392 261 510 during Mon-Fri 09:15-18:00. We reply within one business day.